# How to Create an FTP User in ISPConfig 3.2
This guide will walk you through creating an FTP user and assigning a password in ISPConfig 3.2, allowing secure file transfers to your website.
## Step 1: Log in to ISPConfig
1. Open your web browser and go to your ISPConfig panel (e.g., https://yourdomain.com:8080).
2. Enter your username and password.
3. Click Login.
## Step 2: Navigate to the FTP User Section
1. In the top menu, click "Web".
2. From the left sidebar, select "FTP Users" under the "Web" section.
## Step 3: Add a New FTP User
1. Click the "Add new FTP user" button (a green + icon).
2. Fill in the following details:
- Username: Enter a name for the FTP user (e.g., yourwebsite_ftp).
- Password: Enter a strong password (or click "Generate" for a random one).
- Password confirmation: Re-enter the password.
- Website: Select the website this FTP user should access.
- Path: Define the directory the user can access (e.g., /web for full access or /web/subfolder for restricted access).
- Shell Access: Leave as /bin/false (recommended for security).
- Quota (MB): Optionally set a disk space limit.
## Step 4: Save the FTP User
1. Click "Save" to create the FTP user.
2. You will see a confirmation message once the user is added.
## Step 5: Test the FTP Connection
Use an FTP client (like FileZilla, WinSCP, or Cyberduck) to connect:
- Host: Your server’s IP or domain name.
- Username: The FTP username you just created.
- Password: The password you set.
- Port: 21 (or 22 for SFTP if enabled).
Once connected, you can upload, download, or manage files in the assigned directory.
## Troubleshooting Tips
- Connection issues? Ensure your firewall allows FTP (port 21) or SFTP (port 22).
- Permission errors? Verify the FTP user’s directory path is correct.
- Forgot password? Edit the FTP user in ISPConfig to reset it.
